VOICE BIOMETRICS

Voice biometrics can be used alone to provide a convenient method of authentication or as part of a two-factor authentication process.

VOICE BIOMETRICS

Voice biometrics can be used alone to provide a convenient method of authentication or as part of a two-factor authentication process, combined with something the customer know Viz: PIN or a Passcode.

FEATURES

  • Recognizes the callers
  • Understand what they want
  • Enables secure access
  • 24x7 Information access
  • Quick and Fast Data Processing
  • Secure access over mobile app , call & web transactions
  • Secure high-risk transactions

CUSTOMER DRIVEN SELF-SERVICE

Using a secure & convenient identification & Verification process it becomes easy and secure to access system.

ADVANTAGES

SECURE GATEWAY TO YOUR SERVICES

- Protect your customers, protect yourself
- Ease security fears and increase adoption / uptake
of transaction-based services

SAVE OPERATIONAL COSTS

- Cost for Resetting PIN (30% of calls coming in to contact center for Password reset; Strong ROI)
- Fraud Protection

TAKE YOUR USER EXPERIENCE TO THE NEXT LEVEL

- Emphasize convenience, personalization, and security
- Simple, one-step access to the device or application
- Support multiple, personalized user accounts on a shared device

CREATE A UNIQUE, DIFFERENTIATING SOLUTION

- Identify your customers to know them better and provide services to them across devices
- Increase brand loyalty through personalized service, making it unattractive to switch to competitors

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